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𝗦𝗛𝗜𝗣𝗣𝗜𝗡𝗚 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘
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* 주말 & 공휴일 제외 / Excluding weekends & holidays / 土日祝除外 * *
✶ 単なる心変わりによるご返金は致しかねます。
✶ 商品の交換または返品は、
開封する際に撮ってくださいました映像が必要となります。
✶ 詳細ページ及びお知らせの未確認により発生する問題に関しまして、
DUCKZILL側は一切責任を負いかねます。
𝗧𝗪𝗜𝗧𝗧𝗘𝗥 @ 트위터명
@_𝗗𝘂𝗰𝗸𝘇𝗶𝗹𝗹
Exchange & Return Guide
Please proceed after contacting our customer center for cancellation, exchange, or return made after your payment.
- For exchange, and return due to customer’s change of mind, the customer must pay shipping.
(Except for defect of product and delivery error)
- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item.
* If the value of the product is damaged due to removal of product tag, opening and loss or damage of goods box.
* In the case of shoes, if they were worn outdoors or have signs of use.
* Handmade shoes of individual order made items (heel height, foot width, size change)
* Some of the special offer products cannot be exchanged or returned, so please refer to the product details of each product.
Refund Guide
AS Guide
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Shipping Guide
- In the case of international shipping, it differs depending on the type of product, weight (including box weight), and quantity.
- Please note that the delivery date of this product may take 5 ~ 10 business days after your order and it may take more time due to the nature of international shipping.
- Since it proceeds to delivery immediately after payment, if you want to exchange or cancel before delivery, please contact the seller.
- Duties and taxes are the responsibility of the recipient and the company is not responsible. In this regard, costs such as shipping fees will be deducted from the refund amount.
Exchange & Return Guide
Please proceed after contacting our customer center for cancellation, exchange, or return made after your payment.
- For exchange, and return due to customer’s change of mind, the customer must pay shipping.
(Except for defect of product and delivery error)
- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item.
* If the value of the product is damaged due to removal of product tag, opening and loss or damage of goods box.
* In the case of shoes, if they were worn outdoors or have signs of use.
* Handmade shoes of individual order made items (heel height, foot width, size change)
* Some of the special offer products cannot be exchanged or returned, so please refer to the product details of each product.
Refund Guide
AS Guide
Image Zoom in[#BTS] TK EVENT GOODS LIST
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![[#BTS] TK EVENT GOODS LIST](https://duckzill1.cdn-nhncommerce.com/data/goods/24/05/18/1000003852/t50_register_magnify_088.jpg "[#BTS] TK EVENT GOODS LIST")
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